Gatsby Insole Petrol

A unique tracking number will be assigned to each order through our courier companies. We offer estimated delivery times. In case of delays caused by the courier service, Flabelus customer service will help track the order but will not take responsibility.

Flabelus will carry on to the delivery of the products within the following hours, according to our working schedule: Monday to Friday from 10:30am to 18:30pm. No shipments will be made on weekends or bank holiday days. All orders will be processed before 12:30. Orders placed after this time will be processed the following day. If you have an emergency you can contact us directly via email (hola@flabelus.com) or via phone (‭+34 628 293 045‬) and we will try to sort it out for you.

*Any additional customs charges will be borne by the customer.

*Discounts available on the website are not cumulative. The discount applied to certain products during sale periods cannot be accumulated over other discounts available on the website.
*Products belonging to the Archive Sale (see Archive Sale tag) are non-refundable.
*Socks cannot be exchanged or returned.

FOR THE REST OF ORDERS THE FOLLOWING CONDITIONS APPLY:
Once you receive your order, you have 15 days since the moment the order was placed to request an exchange or refund.

You can request a return or exchange from our returns and exchanges portal managed by Reveni. You will only have to enter the order number and the email address used to make the purchase and follow the instructions indicated.products belonging to the archive sale are non-returnable.

If you have any additional questions, please do not hesitate to visit our FAQ section to solve them. Additionally, you can contact us through our customer service at hola@flabelus.com and we will be happy to help you.